Customer service

One inbox, answered by a real person in Perth. No ticket numbers, no chatbot.

Before you email

Most questions are answered faster elsewhere on the site. Sizing sits in the size guide on every product page, and the full returns process is on our Returns & Exchanges page.

What to include

Three things get your question answered in one reply instead of three:

• Your order number — it starts with #, on your confirmation email.
• The item and size you're asking about.
• A photo, if something arrived damaged or isn't what you ordered.

Wholesale, stockists and collaborations

Same address. Put the topic in the subject line so it reaches the right person.